Denton Location
I’ve been calling to get quotes on replacing the radiator in my truck. They would not even give me a quote or ballpark over the phone. Seemed a little sketchy honestly.
Hi John, Thank you for reaching out, and I understand your concern — I want to address it directly. We don't provide cost estimates over the phone because radiator-related issues can stem from several different sources, and an accurate diagnosis requires an in-person inspection. What presents as a radiator problem can, in some cases, be related to a hose, clamp, water pump, or another component entirely. Providing a quote without first confirming the actual cause risks under- or over-estimating the cost, which we consider unfair to you and inconsistent with how we prefer to do business. Our standard process is to inspect the vehicle first, identify the specific issue, and then provide a firm, accurate quote based on what we find — rather than an estimate we may need to revise later. We'd be glad to schedule a time for you to bring your truck in so we can take a look and provide you with clear, reliable pricing. Please let me know what day works best for you. Thank you for your patience, and we look forward to helping you get this resolved.
- Denton Location