Denton Location
The difference between auto repair shops can be subtle, but in this case, it was significant. My daughter, a UNT grad student, had a steering issue, and since I'm an hour away, trust is crucial. Our first experience at a popular shop with great reviews and highly recommended was disappointing: they never mentioned, either in writing or over the phone, a $127 diagnostic fee. More importantly, my daughter felt she was not treated warmly or kindly. Then we found Barebones Auto Repair, again recommended by both UNT parents and Google reviews. They are the complete opposite. They do what they say, when they say it. There are no hidden charges, only fair, upfront prices and a fast turnaround. The people are warm, friendly, and professional. This was as positive of an auto repair experience as you could hope for. While it’s only been one visit, I'm already a huge fan!
Thank you, John, for this wonderful feedback! Your first experience with us was just a glimpse of what we strive for - providing exceptional service with transparency and friendliness. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations so you can have many more great experiences with us here at Barebones Auto Repair!
- Denton Location